International Ski Travel Market 2024 Buyer Terms & Conditions
1. Definitions
“Buyer” means the person, accepted by the ISTM team, who will attend the Exhibition as 
a buyer of ski travel products where certain complimentary services are provided by ISTM 
organisers. 
"Exhibitors" means exhibitors who have contracted with ISTM to take a table at 
INTERNATIONAL SKI TRAVEL MARKET.
“INTERNATIONAL SKI TRAVEL MARKET Team” means the INTERNATIONAL SKI 
TRAVEL MARKET exhibition team at Provisa Sverige of Banérgatan 10, 115 23
Stockholm, Sweden.
“INTERNATIONAL SKI TRAVEL MARKET” or “Exhibition” means the International Ski 
Travel Market to be held in Obertauern, Austria from 07 April to 09 April 2024 which is 
owned by Provisa Sverige AB. 
“Pre- Scheduled Appointments” (PSA) means the appointment system/programme
operated by ISTM to co-ordinate the appointments of the Buyer with Exhibitors during the 
Exhibition.
2. Buyers 
Buyers will receive from the INTERNATIONAL SKI TRAVEL MARKET Team 
complimentary:
• 2 nights’ accommodation and breakfast, 07 and 08 April 2024
• Entry to the INTERNATIONAL SKI TRAVEL MARKET Welcome Reception on 07
April, 2024
• Pre-scheduled appointments from 08 to 09 April, 2024
• Entry to all INTERNATIONAL SKI TRAVEL MARKET official functions from 07 to 
09 April 2024
3. All Buyer Requirements
3.1 As a condition of receiving the complimentary services from the INTERNATIONAL SKI 
TRAVEL MARKET Team, all Buyers will be required to:
• Actively participate in the Pre-Scheduled Appointments Programme; Buyers will 
be required to select and rank in order of importance 40 appointment preferences
2
and to complete the appointment selections within the stated timeframe given by 
the INTERNATIONAL SKI TRAVEL MARKET team.
• Have a minimum of 12 PSAs per day scheduled in their diary.
• Attend all PSA meetings and networking sessions scheduled by the 
INTERNATIONAL SKI TRAVEL MARKET Team and included by the 
INTERNATIONAL SKI TRAVEL MARKET Team in their diary.
• Attend two full days of INTERNATIONAL SKI TRAVEL MARKET unless 
otherwise permitted by the INTERNATIONAL SKI TRAVEL MARKET team in 
writing.
3.2 Failure by any person to comply with the requirements stated above may result in a 
review of the person’s Buyer status and / or exclusion from the INTERNATIONAL SKI 
TRAVEL MARKET Buyer Programme and future INTERNATIONAL SKI TRAVEL 
MARKET Buyer Programmes without refund of any sums that may have already been 
paid by that person. 
3.3 A significant shortfall by the Buyer on the minimum commitment with respect to attending 
PSAs shall be treated by the INTERNATIONAL SKI TRAVEL MARKET Team as a 
cancellation and cancellation fees will apply (see “Cancellations” section below). 
Attendance at the above will be monitored on site by the INTERNATIONAL SKI TRAVEL 
MARKET Team.
4. Travel & Accommodation
4.1 Each Buyer is responsible for arranging their own air travel in order to arrive at 
INTERNATIONAL SKI TRAVEL MARKET 2022 no later than 17.00 on Sunday 07 April
2024. 
4.2 The INTERNATIONAL SKI TRAVEL MARKET Team will provide the Buyers with 2
nights’ accommodation 07 and 08 April 2024 ‘This will be on a single bed and breakfast 
basis, with only one room allocated per diary taken by Buyer. The INTERNATIONAL SKI 
TRAVEL MARKET Team will not be responsible for extra room costs incurred during the 
stay. Any room upgrades will be solely at the discretion of the hotel management.
5. Cancellation & Replacements for all Buyers
5.1 Replacements: Invitations to Buyers are at the discretion of the INTERNATIONAL
SKI TRAVEL MARKET Team and are not transferable. In instances where a Buyer 
needs to cancel their participation, they may request that a colleague from their 
organisation attends as a replacement. On the condition that the replacement is
accepted by the INTERNATIONAL SKI TRAVEL MARKET Team, a cancellation fee 
will not apply.
5.2 Cancellation of attendance: Whilst not encouraged, Buyers may cancel their 
attendance to the Exhibition with no penalty before Friday 02th February 2024.
Cancellations received after Friday 02th February 2024 will incur a fee of €500. All 
3
cancellations must be received by the ISTM team in writing at 
paulina.lund@provisa.se and must be acknowledged by the dates specified above.
5.3 A significant shortfall by ALL Buyers on their minimum commitment with respect 
to attending PSAs shall be treated by the INTERNATIONAL SKI TRAVEL MARKET
Team as a cancellation of attendance and the Buyer will incur a cancellation fee of 
€500.
5.4 Buyers who do not inform the INTERNATIONAL SKI TRAVEL MARKET Team of 
their cancellation and do not attend INTERNATIONAL SKI TRAVEL MARKET will 
incur a no show fee of €700.
5.5 CANCELLATION OF ATTENDANCE FEES AND NO SHOW FEES SHALL BE 
PAYABLE BY THE BUYER NO LATER THAN 14 DAYS OF THE CLOSING DATE OF 
ISTM 2024. PROVISA SVERIGE AB SHALL TAKE PAYMENT OF SUCH 
CANCELLATION AND NO SHOW FEES. PROVISA SVERIGE AB WILL PROVIDE 
THE BUYER WITH A RECEIPT IN RESPECT OF SUCH CHARGES FOR 
CANCELLATION OF ATTENDANCE FEES AND NO SHOW FEES. 
5.6 The Buyer agrees that the above charges are a reasonable pre-estimate of the loss 
suffered by ISTM in the event of the Buyer breaching these Terms and Conditions.
6. Exclusion of Liability
6.1 The Buyer must obtain adequate travel insurance coverage for their stay and it is 
recommended in particular that Buyers take out adequate cancellation insurance, 
insurance for their baggage and medical insurance.
6.2 Individual visa requirements, travel permits, other licences and inoculations will be 
the sole responsibility of the Buyer including any necessary costs incurred. 
6.3 Provisa Sverige AB, its agents, its employees, and its subcontractors shall not be 
liable for loss, damage or delay resulting from acts or threats of war, hijack, 
terrorist activity, civil commotion, industrial disputes, fuel shortages, natural 
disasters or adverse weather conditions, strikes or lockouts intervention or 
regulation, military activity, epidemics or any other circumstances outside Provisa 
Sverige AB or its subcontractors’ control which shall make it impossible or 
inadvisable for Provisa Sverige AB to hold the Exhibition at the time and place 
provided or makes it impossible to get the Buyers to the Exhibition or to provide 
hotels, appointments, events or other services to Buyers. Provisa Sverige AB 
reserves the right to re-schedule the Exhibition at another date and/or at an 
alternative site. 
6.4 Provisa Sverige AB shall not be liable to the Buyer in contract, tort or otherwise for 
any loss of profit, loss of business or revenue, loss of anticipated savings or any 
indirect or consequential loss or damage, costs or expenses arising out of or in 
connection with the Buyer’s attendance at the Exhibition.
4
6.5 Provisa Sverige AB shall not be liable for the death or personal injury of any Buyer 
or save where such liability cannot be excluded under Swedish law.
6.6 Provisa Sverige AB liability to the Buyer in respect of their attendance at the 
Exhibition under these Terms and Conditions whether in contract, tort or otherwise 
shall not exceed €1,000.
7. General – Buyers 
7.1 Completion of an online or other application form applying to become a Buyer at 
INTERNATIONAL SKI TRAVEL MARKET does not automatically guarantee a place on 
the Buyer Programme. Applicants will be notified by the INTERNATIONAL SKI TRAVEL 
MARKET Team if their application is successful. Only one application form may be 
completed by each proposed participant and only the first application form will be 
accepted.
7.2 Successful applicants will only be accepted as Buyers if they have read and agreed 
to these Terms and Conditions and have ticked the relevant boxes on the online 
application form 
7.3 Provisa Sverige AB reserves the right to remove a Buyer from the Buyer
Programme and to withdraw complimentary accommodation and PSAs at its 
complete discretion without liability if it is in the best interests of the Exhibition 
and the Exhibitors or their attendance is likely to damage the goodwill or reputation 
of the Exhibition.
7.4 Persons accompanying the Buyer are not included in any offers regarding the Buyer 
Programme.
7.5 Any disputes arising under these Terms and Conditions will be governed by Swedish law 
and are subject to the non-exclusive jurisdiction of the Swedish Courts.
7.6 By agreeing to these Terms and Conditions, you are consenting under all relevant data 
protection legislation to The INTERNATIONAL SKI TRAVEL MARKET Team 
communicating with you by telephone, fax, email and by post and using your personal 
information for internal processing and for disclosure to third parties such as hotels and 
exhibitors in connection with your attendance at INTERNATIONAL SKI TRAVEL 
MARKET. In addition, we may use your details to invite you to other events organised by 
Provisa Sverige AB or its group to offer you other relevant products and services supplied 
by Provisa Sverige AB´s group or third parties. Please contact the ISTM team
(paulina.lund@provisa.se) if you do not wish your personal information to be used in any 
of the ways mentioned above.
The ISTM and INTERNATIONAL SKI TRAVEL MARKET trademarks are owned and protected by

Provisa Sverige AB.